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Holiday Phishing – How to Protect Your Firm From Scammers.

Defending Against Holiday Phishing: What You Need to Know

As we approach the holiday season, the cybersecurity landscape becomes increasingly treacherous. Welcome to another episode of “Design and the Influence,” where we, as the Arc IT team, delve into the world of IT and technology to empower businesses like yours. Today, we’re addressing a topic that’s particularly relevant during this festive period: holiday phishing.

The Rise of Sophisticated Attacks

Phishing, a tactic used by cybercriminals to deceive individuals into revealing sensitive information or performing harmful actions, has evolved significantly. In the past, spotting phishing attempts was relatively straightforward. Typos, suspicious email addresses, and odd signatures were dead giveaways. However, with the advent of artificial intelligence (AI), even inexperienced scammers can craft convincing, legitimate-looking emails that are challenging to identify.

A Common Scam During the Holidays

As the year-end approaches, organizations often experience an uptick in scams. Decision-makers are busy finalizing contracts, signing off on documents, and dealing with increased email traffic. This heightened activity provides fertile ground for attackers. One common scam involves cybercriminals impersonating employees, typically from the finance or HR departments, and requesting changes to direct deposit information. The key indicator of this scam is a seemingly legitimate display name paired with a suspicious email address. To counter this, always check the sender’s email address, and if in doubt, contact the person directly through a verified method.

Spear Phishing Targets Decision-Makers

Spear phishing is a more targeted form of phishing where attackers tailor their messages to specific individuals, often decision-makers in an organization. During the holiday season, these attacks become more prevalent. Attackers closely monitor their targets, waiting for opportune moments to strike. They may impersonate company executives, using voice, email, or text messages to request sensitive information or actions. Verification becomes essential in these situations, and it’s vital to establish reliable methods of confirming the identity of the requester.

The Expanding Attack Surface

Phishing attacks are not limited to email. Attackers exploit various communication channels, including text messages (smishing), voice calls (vishing), and more. It’s crucial to remain vigilant across all communication platforms.

Protecting Your Business

To safeguard your business against holiday phishing and similar threats:

Verify Sender Information: Always double-check the sender’s email address or phone number, especially when receiving requests for financial transactions or sensitive information.

Confirm Requests: If you receive a suspicious request, contact the person using a known and verified method, such as a phone call or a separate email thread.

Stay Informed: Ensure your team is aware of the risks associated with phishing attacks and provide regular training to recognize potential threats.

Engage IT Support: If you suspect a phishing attempt, promptly report it to your IT team. A responsive IT support team can quickly assess and mitigate potential risks.

Invest in Cybersecurity: Consider investing in robust cybersecurity measures, such as advanced email filtering and employee training programs, to fortify your defenses.


As the holiday season approaches, the risk of falling victim to phishing attacks increases. Cybercriminals are becoming more sophisticated, making it imperative to adopt a proactive stance against these threats. By following best practices, staying vigilant, and fostering a culture of cybersecurity within your organization, you can minimize the risk of falling prey to holiday phishing schemes.

Remember, cybersecurity is a collective effort, and together, we can make the digital world safer for all.

Stay safe, and have a wonderful holiday season!